Frequently asked questions

How Much Is It Going To Cost?

Frequently Asked Questions

In our 32 years of experience, we have found that our clients prefer an accurate price based on their exact electrical problem. Most phone quotes are subject to change once the service electrician arrives at your home. We do not believe this is a fair way to do business. By allowing us to diagnose your electrical problem in person, you will know exactly what it will take to get the job done and we will provide you with a guaranteed StraightForward PriceTM. There are never any surprises.


When Can Someone Be Here?

We stay well staffed with only the best electricians to meet the needs of our clients. In most cases, we can offer same day service, especially the earlier you call in. Call us and we will find a time that works for you!


Will I Have To Wait Around All Day?

NO! Unlike other companies, Hi-Lite Electric Inc. knows that your time is valuable. We will place you in a small (3) hour window that we will arrive in, and we will call you 30 minutes before we arrive to let you know we are on the way.


Is Each Electrician Licensed?

Yes, each and every one of our electricians are licensed to work in your home.


Is There A Warranty?

Of Course! Everything Hi-Lite Electric does is covered anywhere from 1-3 years depending on the type of work completed. Our warranty includes all parts and labour.*

(*unless electrician states otherwise)


How Can I Pay?

Payment options include: cash, cheque, and all major credit cards. Hi-Lite Electric also offers financing. Call us today for your electrical repair financing solutions!


When Can My Electrician Start The Work?

Our electricians arrive at your home ready and prepared to work. Only rare circumstances can cause a job to last more than one day.


Am I Going To Be Without Power?

In some cases we may have to disconnect power. If circumstances require power to be disconnected, the electrician will inform you before he begins the work.


If I Have Any Other Electrical Work That Needs To Be Done, Besides The Work That I Initially Called In For; Will My Electrician Complete That Work Too?

YES! Have your list of items prepared for our electrician to look at while he is at your home. "We Love To Answer Questions."