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Privacy Policy

Privacy Policy

Effective date: November 22, 2018

Hi-Lite Electric Inc. (“us”, “we”, or “our”) operates the https://hi-liteelectricinc.ca/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Hi-Lite Electric Inc. is managed through Free Privacy Policy Website.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://hi-liteelectricinc.ca/

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Hi-Lite Electric Inc. uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Hi-Lite Electric Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Hi-Lite Electric Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Hi-Lite Electric Inc.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: angie@hi-liteelectricinc.ca

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Riaz Jilani

2024-06-05

I had another electrician which not giving me time and then I search on google and found Hi Lite with good reviews so I decided to try them. I send massage on their website and after 30 minutes I got call from them they booked me different time which was not suitable for me. I requested them and they change according to my convenient.electrician came on time complete the job also advised me some unseen problems also fixed perfectly and my satisfaction . First time I really impressed I recommend them they are trouble free and with good reputation

Michael Butler

2024-05-10

Stove wasn't working. Stove people said it was an electrical issue. Steven came over, showed me what was wrong. Now I know more about electricity. 5/5 would electricity again.

Heather D

Excellent service. Matt came out after hours to resolve an emergency situation where an outlet in our garage caught on fire. He was here within the hour and completed the work efficiently. In addition he communicated clearly all the necessary steps needed. We will definitely be calling him back for additional assistance in the future if the need arises.

Amrik Bhogal

2024-04-29

Excellent service! We had a problem with some receptacles in a couple of rooms in our house. Tried the usual resetting the breakers and GFI plugs, but to no avail. Called Hi-Lite Electric based on a recommendation from a friend. Matthew from Hi-Lite come over, diagnosed and fixed the problem quickly and efficiently. He was very knowledgeable and kept me in the loop as what he was doing. His estimate was very accurate. I would highly recommend HiLite

Roy Thompson

Matthew and Steven did a fantastic job added two lights in my bedroom, prior to that their was no lights in my bedrooms. i would highly recommend them.

Izabella Hansen

2024-04-23

Had a great experience with Matthew, a licensed electrician. He explained everything I needed thoroughly. Worked efficiently, was professional and curteous. I highly recommend this family run company.

Jo Persad

2024-04-19

Excellent service. We had a problem with our house wiring and Matthew diagnosed and fixed the problem quickly and efficiently. He was very polite and pleasant and informative. We would highly recommend HiLite.

James Danakas

2024-03-27

The service we received from Matthew and Luciano was excellent and our problem was solved in a timely matter. Great customer service! Highly recommend!

Corrado Di Rosa

2024-03-26

Excellent customer experience! Matthew is always on point with his recommendations and makes sure the issue is solved. Highly recommend Hi-Lite.

Funk Roberts

2024-03-18

I recently had the pleasure of having Matt from HiLite Electrical come over to replace my smoke alarm, and I couldn't be more satisfied with the service provided. From the moment Matt arrived, it was clear he was not only highly skilled but also incredibly personable and professional. His attention to detail was impeccable, ensuring that the job was done efficiently and effectively. What truly set Matt apart was his commitment to going above and beyond. He was punctual, arriving right on time, which is a rarity these days. But more importantly, he took the time to explain the process, what the problem was, and why we couldn't get the unit from the foundation in the first place. He was also amazing to talk about in general (especially fitness, training and combat sports, relationships, and other things), and ensured everything was working perfectly before he considered his job done. I highly recommend Hi-Lite Electrical to anyone in need of electrical services. Their team, from speaking with Ang on the phone to set up the appointment (Happy Angela Day..that's an inside joke) to Matt getting it done, Hi-Lite exemplifies the kind of professionalism and expertise that is all too rare. Trust me, if you want a hassle-free, high-quality service, look no further than Hi-Lite Electrical. A big thank you to Ang and Matt for not just meeting, but exceeding my expectations! Super Happy Customer! Funk Roberts